These terms of service constitute an agreement (the “agreement”) between you and FAVR (the "company") governing your use of the FAVR application & Website.
Important: by using this service, you agree that you have read, understood, accepted and agreed to the terms of use and conditions. If you do not agree to the terms of use of the service (as defined below), please do not continue using this application or service.
FAVR reserves the right to modify, vary and change the terms of use or its policies relating to the service at any time on its own. Such modifications in terms shall be effective upon the posting of an updated version at the application. You agree that it shall be your responsibility to review the terms regularly and your continued use of the service, shall constitute your acceptance to such changes. You agree that, every transportation service provided by an aviator to a passenger shall constitute a separate agreement between such persons. FAVR is a technology partner that does not offer any transportation services. FAVR is not a transportation provider. It is up to the third party transportation providers to offer transportation services to you and it is up to you to accept such transportation services. The company is not responsible or liable for the acts or omissions of any transportation provider and/or any transportation services provided to you.
By using the service, you accept and represent that; you are at least eighteen (18) years old. You using the service for your own personal use. You undertake not to authorize others to use your identity or you may not assign or transfer your user account to any other person or entity. You agree to comply with all applicable laws in your country, state and city in which you are present while using the service. It is your responsibility to check you have correct application for your device. FAVR is not liable if application is not compatible to your device. FAVR reserves the right to allow or deny service to any individual or entity at any time with or without expressing its ability. You agree to comply that you must not use any incompatible or unauthorized device or for purposes other than the application is intended.
Under FAVR, a rider or user & driver or aviator discuss, decide and accepts ride’s price. The ride price includes a convenient pickup at your location, providing comfort ride, along with aviator navigation skills, and ride assist skills. You agree that, FAVR will coordinate the ride and calculate the amount of the ride, including applicable taxes and fees. You understand and agree that, FAVR as a platform, don’t collect payment for the ride from riders. Riders have to pay the ride price directly to the aviators and ask them to confirm the payment on platform. You understand that, any un-confirmed payment will be considered as due in rider’s account and will be collected upon next rides. Any payment disputes will lead to service disruptions on either party until the case is settled. The "suggestive ride price" is an approximate cost which shown to the rider, but the actual price has to be discussed, decided and accepted between rider and the aviator. The suggestive ride price are non-accurate and non-complete data, which provided to give the rider an idea about the price range for the approximate distance. You further agree to use your best efforts to assist FAVR to claim any input tax credit, rebate or refund in respect of any taxes paid or payable in connection with the services supplied under this agreement. FAVR may charge aviators for the use of the services. The service charge may applicable on each completed order or contacting riders, based on the plan chosen by the aviator. Ref. Service charges page. The service charges may deduct from the aviator pre-paid balance which needs to be maintained at prescribed level to un-interrupted service continuity. FAVR reserve the rights to change the plan including add or reduce any portion or whole at any time to protect the interest of all stake holders. You understand that, the pre-paid amount will be refunded only when the aviator terminates his/her account with FAVR. Account termination can be done by a written request from the aviator and a nominal refund processing fee will be deducted along with applicable taxes. Ref. Service charges page. Customer support with account-related or payment-related questions kindly contact accounts@favr.co.in
You are not allowed to remove copyright, trademark or other proprietary notices from any part of the services thus it seems or claims the ownership of the application or the services rendered by FAVR. You must restrict yourself from any conduct that could possibly damage FAVR services or its reputation.
You agree and consent for using and processing your personal data for the purposes of serving you better. “personal data” means information about you, which you have provided in registration forms, application forms or any other similar forms with FAVR. You authorize FAVR to collect, store and process information about you that has been provided which may be including sensitive personal data as well. Sharing of your personal data is voluntary. However, without the specific personal information about you, its highly impossible to serve a user in our application, thus it may lead to unable to serve or disallow to use the application. You agree to receive any push notifications, e-mails, messages, automated calls or manual calls to your phone number or any other phone number you shared with us for application operation purpose and promotional purpose.
Collection and use of personal data with respect to the services is described in privacy policy in our application and website. By agreeing to this terms you are also agree that you have read the privacy policy and are agreeing to the terms as mentioned in the privacy policy too.
Upon using the service, you agree that you shall defend, indemnify and hold FAVR and its all stake holders including its officers, directors, members, employees, attorneys, and agents harmless from and against any and all claims, costs, damages, losses, liabilities, and expenses. Your indemnification includes your use of the service, software and/or the application, dealing with the third-party service providers, partners, advertisers, sponsors and all stake holders in the process collectively known as FAVR and associated services.
FAVR makes no representation, warranty, or guarantee as to the reliability, quality, availability, accuracy or completeness of the services, application and/or the software. FAVR does not represent or warrant that the use of the service, application or the website will be secure, timely, uninterrupted or error-free. FAVR does not represent or warrant that any stored data will be accurate or reliable, also the quality of any products, services, information, or other materials purchased or obtained by you through the application, the service is provided to you strictly on an “as is” basis. You acknowledge and agree that the entire risk arising out of your use of the service, and any third party services, remains solely and absolutely with you and you shall have no claim or appeal whatsoever to FAVR.
In any circumstances the company and/or its licensors or networked service vendors be liable to you or anyone for any direct, indirect, consequential or other damages or losses of any type or any kind (including personal injury, emotional injury or loss of data, goods, revenue, profits, use or other economic advantage what so ever).
All disputes arising out of the operations, shall be settled within 30 days by way of mutual understanding or by a grievance officer as appointed by us for the settlement of data privacy issues.in case the dispute is not resolved and settled byways as mentioned above then each party irrevocably agrees that such dispute or claim shall be settled by a sole arbitrator who will be appointed by us and the decision of the arbitrator shall be final and binding on the parties. The place of both mediation and arbitration shall be chennai, india. You hereby accept to the exclusive jurisdiction and venue of courts in chennai, india in all disputes arising out of or relating to the use of our service. Use of our service is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions.
No waiver of any term of the agreement shall be entertained, if such term or any other term, if for any reason a court of jurisdiction finds any provision or portion of this agreement to be unenforceable, then such provision or portion shall be interpreted, as nearly as possible, to reflect the original provision, and the remainder of the agreement will continue in effect. The agreement, and any rights and access granted hereunder, may not be transferred or assigned by you. You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of accepting these terms or use of the website, the app or the services. You further acknowledge that by submitting user submissions or other content, no confidential, contractually implied or other relationship is created between you and us other than pursuant to these terms. We may give notice to you by email, a posting on the site, or other reasonable means. You must give notice to us in writing via email or as otherwise expressly provided.
Address: 10/3, GNT Road, Sapthagiri Complex, Sembulivaram, Chennai - 600067
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